Cancellation Policy

At Sporle Coaching, appointment times are reserved specifically for each client. To ensure appointments remain available for everyone and to allow sufficient time for other clients to book, the following cancellation policy applies.

Cancellations and Rescheduling

A minimum of 24 hours' notice is required to cancel or reschedule an appointment.

Appointments cancelled with less than 24 hours' notice will be charged at the full session fee.

Missed Appointments (No-Shows)

Failure to attend an appointment without prior notice will result in the full session fee being charged.

For clients with prepaid sessions or block bookings, the missed appointment will be deducted from the remaining sessions.

Late Arrivals

If you arrive late, your appointment may be shortened to avoid impacting subsequent appointments.

The full session fee will still apply.

If you arrive more than 15 minutes late, Sporle Coaching reserves the right to cancel the appointment and charge the full session fee.

Exceptional Circumstances

I understand that genuine emergencies, illness, and unforeseen circumstances can arise.

Where appropriate, discretion may be exercised on a case-by-case basis. Any exceptions to this policy are made solely at the discretion of Sporle Coaching.

Practitioner Cancellations

In the unlikely event that Sporle Coaching needs to cancel or reschedule an appointment due to illness, emergency, or circumstances beyond reasonable control, an alternative appointment will be offered or a refund provided where appropriate.

Contact

If you need to cancel or reschedule an appointment, please contact Sporle Coaching as soon as possible.

By booking an appointment, you acknowledge and agree to this Cancellation Policy and the Sporle Coaching Terms & Conditions.